FILED GUIDES

Consumer Guides

Stop getting the runaround. How to file a complaint that actually works, dispute a charge, get your refund, report scams, and use the consumer rights you already have.

#001 — How to File a Complaint That Actually Works

A proven approach to complaints that get resolved — being specific, staying calm, escalating the right way, and creating a paper trail.

#002 — How to Dispute a Credit Card Charge

When and how to dispute a charge with your card issuer — valid reasons, the step-by-step process, deadlines, and how to win.

#003 — How to Get a Refund (Even When They Say No)

A step-by-step approach to getting your money back — refund policies, escalation, chargebacks, and the leverage that changes a "no" to a "yes".

#004 — How to Report a Scam

What to do immediately if you’ve been scammed — stopping the bleeding, who to report to, and your options for recovering funds.

#005 — How to Leave a Review That Actually Helps

How to write reviews that inform other buyers and pressure businesses to improve — specifics, fairness, and what to avoid.

#006 — Consumer Rights Basics

A plain-English overview of the consumer protections that back you up — faulty goods, misrepresentation, refunds, and unfair practices.

#007 — How to Write a Complaint Letter

The structure of a complaint letter or email that gets results — the facts, the ask, the deadline, and the tone that works.

#008 — How to Report a Business to Regulators

When and how to escalate beyond the company — consumer-protection agencies, industry regulators, and review/complaint boards.

Articles & Reviews

Chicago Landlord Complaints 2026: Know Your Rights Under RLTO